At Cominov.shop operated by Cominov LLC, we are committed to providing a fast, reliable, and transparent shipping experience for all our customers across the United States.

1. Shipping Coverage

We currently ship orders only within the United States, covering all 50 states.

International Shipping
International shipping is not available at this time.

2. Shipping Fees

Free standard shipping is available on all orders within the contiguous United States.

Additional Charges
There are no additional charges.

3. Shipping & Delivery Estimates

  • Processing Time: Orders are processed within 1–2 business days.
  • Standard Shipping: 3–5 business days after the order is shipped.
  • Total Estimated Delivery: 4–7 business days.

Cutoff Times
Orders placed Monday to Friday until 4:00 PM (EST) are prioritized for same-day processing.

4. Shipping Carriers

We use trusted carriers to ensure safe and timely delivery, including:

  • UPS
  • FedEx

A carrier is automatically selected based on the destination and shipping method.

5. Order Tracking

Once your order ships, you’ll receive a confirmation email that includes:

  • Your tracking number
  • A tracking link
  • The estimated delivery date

6. Shipping Issues

  • Lost Packages: If your tracking shows no movement for more than 10 business days, contact us immediately.
  • Damaged Items: Report any visible damage within 24 hours of receiving your package. Please include photos if possible.

7. Order Changes & Cancellations

  • You can cancel your order within 24 hours of placing it.
  • You may cancel or change your order only if it hasn’t been shipped.
  • Once the order is in transit, it falls under our Return & Refund Policy.

To request a change or cancellation, contact us as soon as possible.

Return and Refund Policy
You can return your product within 30 days, and refunds are processed within 10 days. We do not charge any fees for returns — it’s completely free.

8. Delays & Exceptions

While we strive to meet all estimated delivery windows, delays may occur due to:

  • Weather disruptions
  • Carrier issues
  • Peak seasons or holiday backlogs
  • Unforeseen logistical events

9.Contact us

Business Name: Cominov LLC

Phone: +1 718 991 6369

Email: support@cominov.shop

Location: 1345 Southern Blvd Store 1, Bronx, New York 10459, United States

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)